Privacy Policy


This privacy policy sets out how Epistem uses and protects any information that you give Epistem when you use this website. Epistem is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. Epistem may change this policy periodically by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect

We may collect the following information:

  • Name and affiliation or company
  • Contact information including email address
  • Information about your interests and preferences in relation to our services
  • Other relevant information 

Where we store the information

  • On paper
  • Email operating systems
  • Databases
  • Cookies
  • Analytics systems

How do we protect the information

We hold your details securely, in accordance with the Data Protection Act 1998 and with the General Data Protection Regulation (the "GDPR") from the 25 May 2018. The data are protected through passwords, limited access and administration systems.

What we do with the information we gather

We require this information to understand your needs and respond to your requests for information, and in particular for the following reasons:

  •     Internal record keeping and to supply services
  •     To improve products and services
  •     To send information about new products, services and other information which may be of interest
  •     For information about the frequency and pattern of visits to the website
  •     For market research purposes
  •     To analyse and improve the use of website and our services

What we won't do

We will never pass on or sell your information to any third parties.

We will never sell your information for advertising or any other promotional purposes.


A "cookie" is a small data text file that is placed in your browser to allow a website to recognise you each time you visit this website for customisation purposes etc. Cookies themselves do not contain any personal information. The website uses cookies for tracking and statistical purposes. No third party cookies are set. See 'TRACKING' for further information.

Sites linking to and from may set their own cookies.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer.


This website uses Google's Universal Analytics (UA) to anonymously track site visits and generate statistical reports.
It also uses Lead Forensics tracking system to follow interaction through the website.

UA uses a single cookie to perform this tracking but this cookie is generated by our host site, to provide a unique ID during site navigation. Information relating to a visit is stored anonymously on our server. A further cookie may be set if you decide to dismiss the cookie notification pop up box completely.

As stated above, you can set your browser to refuse cookies from this site. Individual page visits may still be recorded. Should you wish to opt out of this tracking completely, you can disable JavaScript in your browser. Please note that disabling JavaScript may have other consequences on site functionality.

Possible cookies

  • _ga, _gid, _gat
    generated by:
    unique IDs generated and sent to Google Analytics for analysis of web visits
  • epistem_cc
    generated by:
    created to stop the appearance of the cookie control bar.
  • wow.anonymousId
    generated by:
    anonymous user ID for tracking visitors used in analytics.
  • wow.schedule
    generated by:
    load balancing session cookie.
  • wow.session
    generated by:
    standard session cookie for correct site operation.
  • wow.utmvalues
    generated by:
    used in tracking for analytics use.

Removing records

Requests to be unsubscribed from any Epistem database will be dealt with by the Epistem administration and acted upon within a reasonable time frame.

You may request details of personal information which we hold about you. If you would like a copy of the information held about you, please write to Epistem Limited.

If you believe that any information we are holding about you is incorrect or incomplete, please write to us at the address below or email us as soon as possible. We will promptly correct any information found to be incorrect.

You can also ask us to remove all your personal data from our systems by contacting Epistem. All viable record sources will be checked to ensure that a record is completely removed.

Epistem Limited
48 Grafton Street
M13 9XX


For any other information, please email


© 2013-18 Epistem Ltd. : : last modified: 24 May 2018